Great presentation by Pam Gibbons, of Gibbons HR. She presented Managing Up Through Effective Communication. According to Pam, at the end of the day, it’s not what you say, it’s how you say it. And knowing your communication style, as well as others, will help you be a more effective communicator. Would you like a copy of the self-assessment Pam shared with us? You can request a copy by filling in the form on our Contact page.
A takeaway from Pam’s presentation is on the essence of managing relationships with others:
- It hinges on the ability to communicate
- That is, to manage the sending and the receiving process effectively
And another takeaway on successful communication:
- Did they feel treated with dignity and respect?
- Will they want to come back to you?
- Did you achieve the desired result?
